Privacy Policy

We value and protect the privacy of each customer, so we feel obligated to introduce each of you to the principles of information collection and handling applied on our website as clearly as possible.

Personal data is processed in accordance with Regulation (EU) 2016/679. The terms of the privacy policy set out in this section apply every time you visit our website to access the content/services we provide and are valid regardless of the device you are using (a smartphone, computer, tablet, etc.).
If you disagree with these terms, please do not visit our website for our content and services.

Please note that persons under the age of 16 may not provide their personal data on our website. If you are under the age of 16, you must obtain the consent of your parent or guardian before submitting any personal information.

What personal data do we collect?

We collect the following information you provide: name, surname, address, phone number and e-mail address.
We also collect information about the use of our website (IP address(es), visit statistics, demographics and other data used for analysis).

Why do we collect your personal data?

Your personal data is used for the following purposes:
your registration on the Hempo website so you could use our online shopping service;
payment for the shopping cart through the selected bank payment service provider (bank);
sending blogs, newsletters and information about discounts. By entering your e-mail address, you can subscribe to our newsletter for free and be the first to know about our promotions, new CBD products, news and discount offers.

Who may we share your personal data with?

We may share your personal data only with:
Our partners who provide payment and delivery services. These service providers receive only the personal data necessary to provide a specific service;
Law enforcement authorities as provided by the law of the Republic of Lithuania.

How do we protect your personal data?

We store and process personal data in accordance with the data protection requirements established by law. We have put in place smart measures to protect all personal information we collect to offer you our services. Please remember that although we take all the necessary steps to protect your personal information, no website, online operation, computer system or wireless connection guarantees complete security.

Your rights

Each user has the following rights:
Getting information about their data and its processing;
Requesting to correct or supplement their personal data;
Requesting to delete all their personal data provided.

With all requests or questions, you can call us at 8 657 87 843 or send an e-mail to

Why do we use cookies?

All your actions are recorded by cookies whenever you visit our website. Cookies store data about your visits to help us recognise you as a unique visitor, monitor the duration and frequency of your visits, obtain statistical information about the number of unique visitors and their behaviour and analyse trends to improve our website.

Information about the cookies we use

Technical cookies. We strive to offer our visitors one of the most advanced and user-friendly websites, that automatically adapts and recognises your needs and preferences. For this purpose, we use technical cookies that help us ensure the functionality of our website, create a personal user account and manage your orders. These technical cookies are essential to ensure the proper functioning of our website.

Analytical cookies. We use analytical cookies to learn how visitors use our website. In this way, we can optimise and continuously improve our website, understand the effectiveness of advertising and communication and ensure that the content we offer is relevant. It means that we can use information about how you use our website, for example, how often you visit, which sections/blogs you are interested in and how long you read them, as well as the number of clicks, search terms used, etc. To implement our promotional campaigns, we may use analytical cookies to obtain information about how visitors navigate our website after being shown a Hempo online ad. It may also include ads on third-party websites.

Commercial cookies. We use our cookies and third-party cookies to display personalised ads on our websites and on other websites. This is called remarketing, which is based on browsing actions such as the products you search for/view.